Download PDF by Heather E. Canary, Robert D. McPhee: Communication and Organizational Knowledge: Contemporary

By Heather E. Canary, Robert D. McPhee

ISBN-10: 0203874501

ISBN-13: 9780203874509

ISBN-10: 0415804035

ISBN-13: 9780415804035

ISBN-10: 0415804043

ISBN-13: 9780415804042

This publication presents an summary of communication-centered thought and examine concerning organizational wisdom and studying. It brings the paintings of students in communique, administration, details know-how, and different disciplines jointly in a coherent quantity that represents present study and concept on communication-related wisdom paintings. Chapters deal with what constitutes wisdom, how wisdom features inside of and throughout agencies, and the way organizational contributors enhance and deal with wisdom for organizational reasons. The ebook additionally presents a discussion board for those students to pose instructions for destiny learn and theorizing. it is going to function a reference software for students and practitioners to spot and comprehend communicative positive factors of organizational wisdom approaches.

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Additional info for Communication and Organizational Knowledge: Contemporary Issues for Theory and Practice (Routledge Communication Series)

Sample text

Our chapters aim to contribute, in varied ways, to realistic resolution of this conflict. Flanagin and Bator present a communicative view of organizational knowledge in Chapter 10 that refigures the technological and relational views of knowledge management. They note that organizational practitioners charged with knowledge management functions should neither underestimate nor exaggerate the role of information communication technologies (ICTs) in the knowledge management process. While some organizational technology arrangements (especially hierarchical control in varied guises) can thwart knowledge development and use, others can facilitate emergence of knowledge grounded in social practice, and even organize such practices, as in the case of open-­source software.

It is implicated in knowing as a practice and performance. Yet making explicit to members the ways in which the telos of managerial work provides affordances to, or exists in tension with, the aims of a particular practice implies that managers must find ways to reduce (or, depending on the situation, enlarge) community-­based differences in knowing (Iverson & McPhee, 2002; Kuhn, 2002). The particular performances constituting management can demonstrate the coherence or incoherence of practices, and reflect how those practices can be socially monitored and enforced.

For example, transactive memory (TM) is a network-­based approach to explain how second-­order “knowledge about knowers” affects knowledge 10 H. E. Canary and R. D. McPhee use and diffusion within particular groups. Several chapters in this book draw on transactive memory as a theoretical approach to understanding organizational knowledge processes. For example, Ed Palazzolo discusses transactive memory theory in organizational communication terms in Chapter 7, presenting measurement developments and future directions for applying the theory across organizational contexts for the benefit of practitioners.

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Communication and Organizational Knowledge: Contemporary Issues for Theory and Practice (Routledge Communication Series) by Heather E. Canary, Robert D. McPhee


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